Payments
Direct checkout is offered in the shop for your convenience. :)
If you'd like us to put an item on hold for you or would like to make special arrangements, just send a message about the item and when you plan to pay. Items cannot be held for more than 5 business days.
Shipping from United States
Fast Doll utilizes USPS Priority Mail and USPS First Class shipping for both domestic and international orders.
In order to offer US customers free domestic shipping for orders $35 and over, we use USPS First Class shipping services. International shipping is NOT complimentary. Upgraded shipping options are available at checkout for expedited shipping (additional fee applies).
I make every attempt to ship out your items as quickly as possible! :) Turnaround time is anywhere from 1-3 business days, with some exceptions. Gift wrapping is also available!
:::FOR ALL INTERNATIONAL CUSTOMERS:::
Please be aware that you are responsible for your own customs fees.
Returns & Exchanges
I gladly accept exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)
Items on sale
Returns and exchange details
All sales are final so please read all item descriptions closely. I make every attempt to photograph and describe my items as accurately as possible so you can buy with confidence. :) If you’re not satisfied with your order, please contact me so that I can take care if any issues that may arise.
**Fast Doll offers FREE DOMESTIC USPS First Class Shipping on all orders $35 and over. International First Class shipping, although not complimentary, also includes free Shipsurance due to continued issues with USPS and international delivery.
**I AM NOT RESPONSIBLE FOR ITEMS LOST IN THE MAIL OR FOR CUSTOMS FEES.**
Priority Mail and Priority Mail Express shipping upgrades are available at checkout for both domestic and international orders. Please make sure your shipping address is also CLEAR, CORRECT and ACCURATE. :)
Additional
Each embroidered item is made meticulously by hand and with great care. Quality is of the utmost importance :)
Please note for any clothing items on for sale: All clothing measurements are taken in inches while the garment is laying flat on a flat surface.
Measurements of the display mannequin are also noted in every clothing item's description.
If there's a special item you're looking for, we'll track it down for you! Send a private message with a description of the item and we will find it for you. Purchase of the item can then be made through the shop.
